Terms and Conditions

1. Introduction

Welcome to SkillBoostFast! These Terms and Conditions govern the use of our services, programs, and offerings in the field of professional development and career advancement. By enrolling in a course or using our services, you agree to these terms and commit to fully comply with them.

2. Service Eligibility

2.1. Learner Information – Our services are available to individuals and businesses seeking premium professional development courses. When enrolling in courses, we request information about your career preferences and requirements to ensure appropriate and targeted training consultation.
2.2. Registration – Our training services require prior registration and career assessment by SkillBoostFast. You are obligated to provide accurate and current information about your experience and situation, as well as any necessary documentation.
2.3. Conduct Guidelines – During our consultations and training sessions, we expect the highest level of professionalism and respectful behavior. Any form of inappropriate communication, disruptive behavior, or breaches of confidentiality may result in immediate termination of services.
2.4. Confidentiality – Learners agree to maintain the confidentiality of information shared during our training sessions regarding strategies, methodologies, and other learners.

3. Appointment Booking and Payment

3.1. Course Bookings – Bookings can be made through our website, by phone, or in person and are binding after our written confirmation. Due to the exclusive nature of our services, we reserve the right to accept or decline requests at our discretion.
3.2. Payment Terms – Course fees are due before the first service delivery. We accept bank transfers, credit cards, and for qualified learners, 30-day payment terms.
3.3. Corporate Bookings – For companies requiring regular training services, separate payment terms can be arranged as specified in the respective service contract.
3.4. Cancellation Terms – No fee is charged for cancellations up to 72 hours before a scheduled consultation. Cancellations within 72 hours may incur a cancellation fee of SGD 500. No-shows for agreed VIP consultations will be charged the full service fee.

4. Service Delivery and Changes

4.1. Service Planning and Execution –

SkillBoostFast reserves the right to modify the availability of services, times, and training experts.
In case of training expert unavailability, a consultation appointment may be rescheduled or alternative training experts proposed.
Changes to appointments will be communicated to learners as early as possible with reasonable notice.
4.2. Training Documentation – All provided training documents, presentations, and skill analyses are prepared with utmost care. However, the final responsibility for verifying all training information lies with the learner and their training advisors.

5. VIP Services and Special Requests

5.1. Premium Registration – VIP services and access to off-market training solutions are subject to separate, stricter registration conditions, which are communicated before booking and are binding. This may include comprehensive reference checks and proof of financing.
5.2. Cancellation Terms for VIP Services – Cancellations for VIP services and exclusive consultations must be made at least 7 days in advance for a full refund. Later cancellations will incur a fee of SGD 2,500.
5.3. Service Restrictions – For certain exclusive training services, we reserve the right to restrict or deny access based on training preferences, training restrictions, or insufficient qualification proof from the interested party.

6. Disclaimer and Warranty

6.1. Liability – SkillBoostFast is only liable in cases of intentional or gross negligence by our employees or training experts. We assume no liability for the accuracy of financial information provided by third parties (tax authorities, banks, authorities) or for errors in externally provided documents.
6.2. Professional Responsibility – Our consultants conduct thorough training research and competency assessments but do not independently verify all technical, training, or financial details of the offered training services. Learners are strongly encouraged to consult independent training advisors, career counselors, and financial advisors.

7. Discretion and Confidentiality

7.1. Confidentiality Agreement – All parties commit to absolute discretion regarding all training transactions, learner identities, and career details. This applies even after the termination of the business relationship.
7.2. Media Waiver – Learners agree not to disclose details about their business relationship with SkillBoostFast or provided training solutions to media or third parties without our prior written consent.

8. Data Protection

8.1. Data Processing – The processing of personal data is carried out according to our separate Privacy Policy, which is considered an essential part of these Terms and Conditions and should be read carefully.
8.2. Training Data – We maintain confidential records of training consultations and transactions. These records are kept secure and in accordance with the highest data protection standards.

9. Refund Policy

9.1. Service Quality – At SkillBoostFast, we strive to provide exceptional training services. If you are not completely satisfied with the service received, please notify us within 14 business days after service delivery.

9.2. Refund Eligibility – Refunds or service credits may be granted at our discretion if:

There was a demonstrable error in the training assessment or presentation attributable to our consultant
Essential training information was incorrectly or misleadingly presented through our fault
VIP services were not delivered as promised or described
For justified complaints about the quality of our consulting services

9.3. Refund Process – To request a refund or service adjustment, please contact our customer care team in writing with details of your concerns and relevant documentation. We will review each case individually and discreetly and respond within 7 business days.

9.4. Limitations – Please note that refunds may not be available for:

Consulting services already fully provided according to agreed training search criteria
Circumstances where the learner provided incomplete or inaccurate information about their preferences or financial situation
Requests made more than 60 days after service delivery
Rejections of training offers due to changed personal circumstances or preferences
Market conditions or training availability beyond our control

9.5. Alternative Solutions – In appropriate cases, we may offer extended search services, access to alternative training portfolios, or partial credits instead of a full refund, depending on the nature of the concern. Our goal is to find a satisfactory and discreet solution for all parties involved.

10. Final Provisions

10.1. Severability Clause – Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
10.2. Applicable Law – These Terms and Conditions are subject to Singapore law. The place of jurisdiction for all disputes is the registered office of SkillBoostFast, to the extent permitted by law.